> For the complete documentation index, see [llms.txt](https://docs.gpt4business.ai/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.gpt4business.ai/getting-started/masterchat.md).

# MasterChat

MasterChat offers a new way for users to interact with AI agents 🤖. Instead of embedding a chat widget on a site or integrating with other platforms, users can now chat directly with AI agents in a standalone space 💬.

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❓ What is MasterChat?

MasterChat delivers a clean, familiar chat interface 🧼 that lets users interact with your custom AI agents—no dashboard or backend access needed 🛑. It’s a dedicated space where clients can use your AI, similar to ChatGPT ✨.

🌟 Key Features

🎨 White-Labeled Interface

• Fully customizable to match your agency’s branding 🎯

• User-friendly interface with no steep learning curve 📱

• Professional look, ready for client presentation 👔

🛡️ Granular Access Control

• Enable/disable AI agents per user 👤

• Set access at account or sub-account level 🧩

• Decide which AI agents each client can see 👓

🔐 Direct Client Login

• Clients log in directly to their assigned AI agents 🔑

• No backend/dashboard exposure 🚫🖥️

• Focused experience just for AI interaction 🎯

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⚙️ AI Agent-Specific Permissions

1\. Go to the AI agent settings 🛠️

2\. Find “View in MasterChat” 🔍

3\. Toggle on/off for that agent 🎚️

👥 User-Level Permissions

1\. Head to user management 👨‍💼

2\. Pick a user account 👆

3\. Open “MasterChat Permissions” ⚙️

4\. Turn MasterChat on/off for the user ✔️

📝 *Note: Users only see agents in their sub-account*

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🏗️ Building AI Agents for MasterChat

When creating AI agents for MasterChat, your prompts and instructions will differ slightly from customer support agents 🎯.

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💡 Use Cases

Internal Business Applications

• Generate emails using company tone and data 📧

• HR support and docs 📂

• Internal IT or operations help 🛠️

Extended Client Offerings

• Start with public chat widgets 🧩

• Expand to internal tools as clients explore AI 🧠

• Build specialized agents for departments 🧑‍💻📊