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  • Getting Started
    • 👋Welcome
      • The Company
      • Why Is This Fantastic for Your Business?
    • ✨Quickstart
    • 👨‍🏫Glossary
    • 🚧Prompting
      • Useful prompts
    • FUNCTIONS
    • 👨‍💻How AI Agents Work
      • How to Build an AI Agent
    • 🎨AI Agent Dashboard
    • 📝Knowledge Base
    • 🧮AI Agent Settings
    • 🪟AI Chat Widget
    • 🎭Conversations
    • 👑MasterChat
    • 💉Integrations
      • Embed Chatbot on a Website
      • Facebook Messenger
      • WhatsApp
      • Instagram
      • Human Handoff for Integrations
      • Squarespace
      • Shopify
      • WIX
      • Wordpress
      • GHL
      • More Questions About Embedding Agents
      • Zapier App
    • 📒Leads
      • Overview of Lead Generation
      • Sending Lead Data to Zapier
      • Sending Lead Data to GHL
      • Sending Lead Data to Zoho CRM
    • 🔌APIs
      • Getting starter
      • Message AI Agent
      • Message AI Agent Q/A
      • User / Me
    • SUPPORT
    • ⛑️Troubleshooting
      • Debug mode
      • Multilingual Responses
      • Responses are too long
      • Clickable link in responses
    • 👔Office hours
    • 🔍FAQ
      • General
      • Localization
      • Data/Security
      • Technical Questions
      • Other
    • 🔐Security & Compliace
      • Data Privacy & Security Overview
      • GDPR Privacy Overview
      • Privacy Policy
      • Terms & Conditions
      • Data Processing Agreement
      • AI Model Data Usage
    • 🆘Need help?
    • 💲Pricing
      • Basic plan
      • Professional Plan
      • Master Plan
      • Consulting Services
      • Enterprise Solutions
    • NEWS
      • January 2025
        • The Dawn of a New Era: Stargate AI and the Golden Age of Innovation
        • The Future of Software: Agents and the Decline of SaaS
  • 💰Certified Partner program
    • Game Changer Program
    • How much I can make?
    • Application process
    • Q/A about the Program
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© 2025 YoloAI Technologies Inc.

On this page
  • Review Past Conversations
  • Apply Filters
  • Conversation Links
  • Training Better Responses
  • Option 1: Chatbot Dashboard Tab
  • Option 2: Chatbot Conversations Tab

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  1. Getting Started

Conversations

Conversations is where you can review all past conversations of the AI chatbot.

PreviousAI Chat WidgetNextMasterChat

Last updated 4 months ago

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Review Past Conversations

This is where you can see and review all of the conversations from each AI chatbot.

Conversations is where you can review all past conversations of the AI chatbot.

From this view you can apply filters, review captured lead data, and train better responses.

Apply Filters

Control the time-window for when conversations have been created.

Conversation Links

This will show the full history of a conversation.

Conversation links allow users to view the entire history of a conversation through a public link, no-sign in required.

You can go to any conversation and copy the link of the of that conversation and open or send to anyone.

They can view the conversation in its entirety through this landing page.

Training Better Responses

Keep your chatbot's knowledge base up to date with how users are actually engaging with it.

There are two ways to update the knowledge base with better responses.

Option 1: Chatbot Dashboard Tab

When you are using the chatbot inside your dashboard, you can ask it a question, observe the response and then if you don't like it then you can click the button "Train Better Response" and type in the appropriate response as you see fit.

When you click save, the query and response will be added to the Q/A section of the knowledge base.

Option 2: Chatbot Conversations Tab

You can monitor the conversations your chatbot is having with customers and train better responses as needed from this window as well.

This is useful to keep track of any answers that may be slightly "off".

When you save a better response from this area, it is also saved to the Q/A section of the knowledge base.

🎭
Conversations
Apply filter
Share conversation
Shared conversation
Trai Better Response
Train better response