Data/Security

Could you elaborate a bit on the data security aspects of your solution, specifically the «self-contained bots» point? Does this point mean that no information given as input to the chatbot (either as questions asked in the chat widget or in the knowledge base) will be stored or used by OpenAI to train their new models?

The data is stored on our encrypted server and only the contextual bits that are found from the semantic search are sent to open AI to generate the response and because we're using the API in openAI's policy says that any data sent to and from through their API is not used to train their models.

Are there also any other vital points regarding security or data security that I should know about since I operate in the EU/ Norway?

We have our policy which complies with all general and known laws.

What happens to the data I upload?

1. Securely stored on our servers and databases

2. Summarized and processed for use by our language models

3. Accessible only to you and not viewed by our staff, except for troubleshooting purposes when you open a support ticket

4. Protected by our privacy and security measures

We prioritize the confidentiality and integrity of your data throughout its lifecycle on our platform.

Password

How to Set a Password When You've Logged into GPT4Business?

When a user signs up for GPT4Business by logging in through Google, no password is set for their account. To set a password, follow these steps:

1. Navigate to Account Settings:

• Go to the Account section in your GPT4Business profile.

2. Initiate the Change Password Process:

• Click on Change Password.

3. System Detection:

• The system will detect that you do not have a password set because you logged in via Google.

4. Set a Password:

• You will be prompted to set a new password.

• Enter and confirm your new password in the provided fields.

This process ensures that users who sign up can easily set a password for their account, allowing them to log in using either their